Trieflow LLC

Cliptern support

For product, accessibility or privacy questions, email support@trieflow.com.

When reporting a problem

Include the app version, Windows version, what you expected and what happened. Include the media format, whether the cut begins on a keyframe, and the export report after removing private paths or filenames.

Compatibility and scope

Exact cuts depend on keyframes and codec support. Not every cut can preserve streams without re-encoding.

Source and licenses

Cliptern is built from LosslessCut open-source software. Our public source repository includes the application changes, build instructions and available license notices.

Purchases

Microsoft Store handles purchases and refunds through your Microsoft account order history.